Privacy Policy

Who are we?

ho36hostels ("We"), is committed to protecting and respecting the privacy of your data.

In the course of our business, we may process information about you. For example, by browsing our websites or our mobile and digital applications, by clicking on an advertising link that we present to you, you transmit information to us, some of which is likely to identify you ("personal data").

This policy sets out our general principles for handling personal data that we collect about you or that you have sent to us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Under the Data Protection Act of 1998 (the Act), the data controller is ho36 developpement, 7 rue de Chartres, 92200 Neuilly-sur-seine.

The address of our website is :

Use of personal data collected

What data is collected?

We may collect and process the following data about you:

  • The data we collect automatically: data collected from your visits to our website, including traffic data, login data, demographic and geographic data, interests and any other communication data, whether required for billing or other purposes, and the resources you access.
  • The data we collect in the course of our business relationship: data relating to your participation in promotional offers, contests or events. We may also request information from you when you report a problem with our site. In addition, if you contact us, we may keep a record of our interactions.

IP addresses

We may collect information about your computer, including your IP address, operating system and browser, if any, for system administration purposes. This is statistical data about our users' browsing habits and patterns; it does not identify individuals. For example, when you leave a comment on our website, the data entered in the comment form, your IP address and your browser's user agent are collected to help us detect unwanted comments.


Our website uses cookies to differentiate you from other users of our website. This allows us to provide you with a better service when you browse our website and also to improve our website.

A cookie is a small file containing letters and numbers that is stored on your browser or on your computer's hard drive if you accept it. Cookies contain information that is transferred to your computer's hard drive.

The cookies we use are "analytical" and are used by the external service Google Analytics. They allow us to recognize and count the number of visitors, while observing the navigation and use of visitors on our website. This allows us to improve the functioning of our website by ensuring, for example, that users can easily find what they are looking for.

Please note that if you leave a comment on our site, you will be asked to save your name, email address and website in cookies. These cookies are not useful to us, it is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

You can block cookies by activating a filter on your browser. This will allow you to refuse all cookies or just some of them. However, if you choose to block all cookies (including essential cookies), some parts of our website may not be accessible to you.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles...). Embedded content from other sites behaves in the same way as if the visitor were on that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded contents if you have an account logged on their website.

For what purposes do we use your data? 

  • Customer relations;
  • Sending marketing, advertising and promotional offers about our products and services;
  • The development of business statistics;
  • The organization of contests, lotteries or any promotional operation (excluding online gambling subject to the approval of the Autorité de Régulation des Jeux en Ligne);
  • Purposes associated with the deposit of cookies on your browser.

In the event that we become involved in a merger, acquisition or other form of asset transfer, we are committed to maintaining the confidentiality of your personal data and to informing you before your personal data is transferred or subjected to new privacy rules.

How long do we keep your data?

Your personal data will be stored for a period of time that is in accordance with the legal provisions or proportionate to the purpose for which it was recorded.

If you leave a comment, the comment and its metadata are kept indefinitely. This allows subsequent comments to be automatically recognized and approved instead of being left in the moderation queue.

Retention periods vary depending on whether we have an ongoing contractual relationship with you (you are an active customer), whether we have had a contractual relationship with you in the past (you are an inactive customer) or whether we have never had such a relationship with you (you are a prospect). The data related to your navigation on our online services collected by the cookies that you have authorized has a specific retention period. The table attached mentions the main periods of retention of your data.

The rights you have over your data

You have the right to access your personal data and to request that they be corrected, completed or updated. You may also request the deletion of your data or object to their processing, provided that you have a legitimate reason. If you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including those you have provided to us.